Using Non-Verbal Communication to Build Trust & Rapport
The ability to present ourselves professionally and positively, in both formal and informal settings, is an invaluable skill. Non-Verbal Communication or Body Language, plays the biggest role in how others subconsciously gauge who we are and subsequently form opinions about us. We are judged by our Body Language every single time we’re in the presence of others. This is amplified for those in professions that involve being the center of focus of those around them – like educators, business leaders, lawyers, performers and executives.
Effective in-person communication comprises a combination of several key learnable skills and techniques. Whether you’re running a training program or other learning event, doing a sales pitch or presentation, attending a networking session, walking into a room full of people or anything else that involves other humans –– you are unconsciously forming an impression in the minds of those present. What you say, how you say it, how you appear, how you use your voice, eyes & hands, the way you stand, facial gestures. It all matters immensely – and judgements about us are made within seconds.
This workshop incorporates activities and methodologies to enhance learning and increase retention. The sessions will keep you moving and engaged. By blending custom designed video examples of body language techniques, exercises & games for you to practice new skills. You’ll get the opportunity to demonstrate your learning and to get constructive feedback in a supportive, non-threatening environment.
Adults educators, coaches, executives and other adult learners.
Applying what neuroscience reveals about our brain can enrich everything we do. We are better able to better comprehend why we do what we do. Some of what we can better understand include:
How we learn best.
The science of being happy.
What makes it more likely we’ll buy something.
Why the teenage years are often a rollercoaster ride.
How we remember best – and why we forget.
What triggers a negative response from us.
How we build trust.
And so much more.
At the end of this workshop, you will:
Remember 5 must-know parts of the brain & their functions.
Understand how the brain works in a nutshell.
Debunk and discard 7 brain & learning myths forever.
Discover how we learn & how to optimize learning.
Use 4 Rules of the Brain to boost learning & mental wellbeing.
Understand the link between the brain, emotion & learning.
Learn 2 psychological theories all adult educators, coaches & executives MUST know.
Use 3 key neurotransmitters to your advantage.
Understand how memory works – and why we forget.
Learn to deliver presentations with the brain in mind.
Understand the roles different mindsets play in learning.
Find out how neuroscience is used in marketing.
Understand the effects of stress on the brain.
Discover the Neuroscience of Building Trust with others.
Understand about neuroplasticity & the aging brain.
Learn from the developer of multiple bestselling learning programs and events.
Gain scientifically sound knowledge you can put to use immediately.
Discover skills & techniques that are proven to work.
Use a custom designed online quiz to determine your mindset type.
Learn through our expertly designed videos and games.
Have fun and be energized!
Jessica Dang has developed and delivered bestselling face-to-face; virtual and learning programs internationally. She was instrumental in building the largest ‘hands-on’ education company in Asia. Additionally, she has conceptualized and built leading education businesses, learning tools; software for clients. An innovative educator, Jessica has also developed and managed large scale, multi-location learning events and outreach programs for leading international organizations. She brings her super fun, trademark chaos & mayhem learning technique to all her programs.
Jessica is a practicing Workplace Learning Specialist, Specialist Adult Educator, Executive; Team Coach, business strategist and author. She helps organizations build their learning systems, structures and content. Jessica was a top ranked educator at leading adult education organizations, having delivered hundreds of both face-to-face and virtual workshops. Her virtual workshops were ranked #1, #2 and #3 among all virtual programs at the leading adult education organization. Jessica also works with C-suite executives and teams to achieve their personal & career goals, and helps companies design business; learning systems. Jessica consults extensively for a major division of the Singapore government.
Jessica’s Microlearning Kit and Happiness Kit has been downloaded thousands of times by learning practitioners and individuals worldwide. Her free Happy Red Dot workshops on happiness; resilience have been attended by thousands of people. She wrote popular columns in the leading local newspaper, a popular parenting magazine and a highly respected HR journal. Over 350 000 children, young adults, parents, educators, executives, and other adults have attended Jessica’s programs. She is actively involved in community service projects and welcomes the opportunity to contribute her time and skills for worthy causes.
Jessica’s Qualifications Include:
Certified Workplace Learning Specialist (CWLS)
Certified Marshall Goldsmith Executive & Team Coach
Diploma in Adult and Continuing Education (DACE – eLearning Elective)
Advanced Certificate in Training and Assessment (ACTA)
